Mitie are the largest facilities management employer in the UK with 75,000 colleagues, including 65,000 frontline heroes, across 167 different nationalities.

Mitie knows that their diversity makes them stronger. The Group planned to make further improvements to the way Mitie hires, develops, listens to and rewards its colleagues. Previously Mitie had provided traditional e-learning on unconscious bias and diversity.

However, we at t-three wanted to move them away from a tick box activity. We wanted to create a mindful journey towards inclusion, and create long-term sustainable change through a road map of continuous learning activities that support teams across the entire business.

We designed and delivered a culture change initiative called “Count Me In” to provoke thinking, encourage conversation, and ensure that all colleagues feel heard, included and comfortable to bring their true selves to work.