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Learning & development in a nutshell

Develop your organisation’s individuals, teams, and leaders with these essential resources.

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The five conversational Super-Skills™ – what they are and why you need them

For some people, great conversations come naturally. But, if not, there are five Super-Skills™ you ...

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Truth to power: how leaders can create an open dialogue culture

Truth to power: how leaders can create an open dialogue culture

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Hey, you've got to break down the barriers to organisational dialogue

A fear of holding difficult or challenging conversations, an over-reliance on technology and the ...

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Transforming conversations at Virgin Trains: part six

72% of Virgin Trains’ leadership population have been through the Super-Skills™ programme. ...

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Transforming conversations at Virgin Trains: part five

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Transforming conversations at Virgin Trains: part five

With so many different layers of management, Virgin Trains needed to roll-out a training programme ...

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The Naked Manager: How to Bare All so You Can Lead Effective Dialogue

Effective organisational dialogue means being approachable and leading change from the middle. That, in turn, means stripping yourself back and being prepared to be open, even vulnerable.

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Transforming conversations at Virgin Trains: part four

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Transforming conversations at Virgin Trains: part four

To understand its organisational dialogue, Virgin Trains’ leaders needed time and training to ...

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