Courtney Tew August 14 2025
Featured

The Digital Generations: Who Really Understands Tech?

From digital natives to digital adapters, every generation engages with technology differently, but the truth goes beyond simple labels.

A digital native is someone who’s grown up in a world where digital technology was already a given. Think: your first school project was typed, your earliest photos lived in a cloud rather than a shoebox, and you learned to swipe before you could even write your name. Technology isn’t just a tool in your life; it’s engrained into your everyday habits.

Then we have the digital adapter. These are people who were well into life before smartphones, Wi-Fi, and instant access to the world’s information arrived. They might remember cassette tapes, rotary phones, or floppy disks, but they’ve adapted to a tech-driven world. They’ve learned the tools, kept up with new systems, and often mastered them just as well as (and sometimes better than) those born into them.

Of course, with these labels comes a fair amount of stereotyping. Gen Z often gets painted as screen-addicted, unable to focus for more than 10 seconds without scrolling. Older generations, on the other hand, can be written off as ‘stuck in their ways’ or ‘unwilling to learn new tricks’. Neither is completely fair, and neither is completely true. Yes, there are Gen Zs who live their lives through their phones, but there are also plenty designing apps, coding software, and thinking critically about tech’s role in society. And while some older folks may prefer pen and paper, others are running entire businesses from a laptop, troubleshooting Wi-Fi better than their grandkids, or even nailing the latest TikTok trend and going viral.

The difference sounds clear-cut, but in reality, it’s messy. Being a native doesn’t automatically mean you understand technology on a deep level. Plenty of so-called 'digital natives' can scroll endlessly through social feeds but freeze when faced with a printer error. And many 'digital adapters' can troubleshoot, configure, and innovate their way through tech far beyond their native-born peers.

We’ve all seen it: the Gen Z who panics when the Teams call freezes and the Baby Boomer who calmly says, “Try turning it off and back on again.” Or the Millennial who accidentally leaves the call instead of muting themselves and the Gen X who uses AI to record meeting notes. The real skill isn’t about when you first encountered technology, it’s about how you approach it now. The most capable people, native or adapter, are the ones who stay curious, who ask questions, and who keep learning as the landscape shifts.

So instead of drawing battle lines between generations, maybe we just accept this: tech fluency isn’t a birth right. It’s a mindset.

To find out more about latest research into generational differences, download our free eBook! 

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