Jill Jenkinson

Jill Jenkinson

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A time to challenge our assumptions and beliefs

August 19, 2020

We all might be getting a little weary of hearing that disruption sparks innovation – it does but continued disruption can just be exhausting. This world is not settling back down in the ways or with the timescales we might have hoped, and so we have to conclude that disruption is here to stay for the foreseeable future.


At t-three we have adapted to the world of virtual delivery, as have our clients; but always with the promise that face to face will return, blended but still very much a feature. However, disruption also sparks assumption busting, and that’s certainly been a feature of our clients experiences around virtual learning and in some unexpected places.

We have probably all assumed that whilst some learning activities can translate seamlessly onto on-line, others not so much.

Two very notable examples for us were a deep dive diagnostic on topics such as inclusion, and experiential group activities. Our assumptions have been well and truly blown out of the water and we have learnt a lot and quickly.

We have designed and run both, and the experience of participants has been outstanding – delivery insight, challenge and sparking that elusive desire to change and act. They may have been in different countries, together only in a virtual space but something worked, and we have been trying to capture and contain that essence.

  • Firstly, we believe it's something to do with the environment, sitting in your own space and feeling at home and therefore more open, brave and just more inclined to try stuff out.
  • People have missed social collaboration, but have also found ways to create it differently - so when groups come together in virtual space, with the right prompts they will form bonds quickly.
  • In the world of virtual there is no 'opt out' or space to fade into. You can choose to be quiet, but you are still on the screen and present.
  • Finally, the virtual world is a contained, time limited space which can easily mimic the structures we inhabit. Two hour meetings with lots of discussion translate into 20 minutes of focus and condensed actions. Contribution from all, with the right techniques, can be fuller and fairer and above all achieves more in a shorter period of time.

So, we have had some assumptions well and truly tested and as such we’re planning for on-going virtual learning, irrespective of the mood the pandemic swings.

This is the second in a series of three blogs from Chief Executive Jill Jenkinson about the transformation taking place in t-three. The final part will be released next month.

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