The performance of any organisation is improved one conversation at a time.
Why conversations matter
The ability to have great conversations is a core management competency. By enhancing the quality of the conversations happening in your organisation, you significantly improve performance, collaboration, teamwork, and engagement.
We equip individuals at all levels with conversational skills
Conversations are based on a distinct set of skills. The Five Super-Skills of Effective Conversations™ were developed by our partner The Right Conversation and are the core skills that underpin all conversations we have, both at work and at home.
Presence: Knowing how to ‘be there’ in a conversation.
Hyper-awareness: Understanding what drives people in a conversation.
Decoding: Knowing how to draw out what other people are really saying.
Voicing: Learning how to say what needs to be said.
Flow control: Controlling a conversation so it has a beginning, middle and end.
We combine expertise from The Right Conversation with a unique set of tools.
In order to improve the quality of conversations in organisations, we offer a unique and market-leading suite of online tools. These tools are combined with award-winning, face-to-face interventions based on cutting-edge research and delivered by experts. If you would like further details on what these interventions include, please do get in touch.