Steering Your People Through Change Charting a Safe Course through Upheaval at Work
Most, if not all, organisations are in a constant state of flux as they look to meet the demands of their clients, the market and the global economy. In the past twenty years, driven by improvements in communications technology, the pace of change is accelerating as never before. Managers have to acquire the skills to thrive in this environment, or like the dinosaurs, risk extinction.
Yet change is not easy for most people and they look to their line managers for re-assurance during times of upheaval. As a manager, it is critical that you are able to manage your own state and provide your team with appropriate guidance, support and encouragement. An understanding of what drives organisations to change, why this creates resistance and difficult behaviour – and what you can do about it – is at the heart of this course. You will also be invited to honestly share your own feelings about a current change in your organisation and how they may be sub-consciously impacting on your team.
By the end of this course you will have:
- explored the wider contexts for organisational change
- understood the emotional impact of change on yourself – and others
- defined the role and responsibilities of a line manager in change
- learnt to communicate change sensitively and appropriately
- used the Transition Curve to identify where your support is most needed
- the ability to deal effectively with negativity and resistance
- a process to create a robust plan for leading your people through change