The national airline of Ireland, Aer Lingus, aims to be the leading value carrier across the North Atlantic. Keen to maintain their status as the highest rated airline in Ireland, Aer Lingus wanted to upskill their employees, increase consistency and continue to be as competitive as possible on price and service.
The team at t-three embarked on a three-stage discovery phase to understand Aer Lingus' vision, and how to help them achieve it. This included:
Marc Giles, Guest Standards & Engagement Manager, Aer Lingus
T-three Consulting Limited, registered office: One Eleven, Edmund Street, Birmingham, B3 2HJ
