We are very proud of our achievements and the mutually rewarding relationships we have with our clients. Take a look to see what we have been up to over the last eighteen months. . .

CPP management know that to achieve their vision and long-term financial targets, employees not only have to deliver stellar performance, but more importantly and challenging, they need to live and breathe the company’s values. CPP thus wanted a powerful framework to score its workforce according to a defined Success Behaviour Index (SBI) and to develop where gaps were found.

 

We have been working with CPP for 5 years running a worldwide 360 degree feedback programme. The programme is being delivered across all levels within the organisation, from Senior Executives and Line Managers to
non-managers and call centre agents.

Five specific questionnaires have been developed for the different employee levels within CPP; all based on key company Values and Performance factors.

Over 1,000 employees now participate in the CPP Success Behavior Index (SBI) 360 degree feedback programme each year, with the questionnaire available to employees in English, Spanish, German, Italian and Turkish. Initially, t-three provided all of the administration for the programme, but we have now trained internal HR administrators in eight countries to administer the programme in-house.